forget the future - Senior Software Engineer Sam's Club Employee Review

1.0
14 Jan 2013
Recommend
CEO approval
Business outlook

Pros

Nice people, Flexible work hrs, stable pay

Cons

There is no clear career road map or vision for the employees due to planned migration to the new ecommerce platform which services/labs teams are building. Upper/Middle Management is too busy saving their position, Lower/middle management still working in decades old mindset while rest of the employees suffer from very low motivation due to lack of recognition and direction. Absolutely no career growth unless you are connected to the right folks. Teams still operate in ancient/outdated delivery models even though there are efforts to become agile due to which there are frequent missed project deadlines, overwork & poor output. There is way too much politics between the teams in Bentonville, California & India due to which the output always suffers. There is very little transparency w.r.t project/roadmap planning and teams get to know the information only when it is too late and of no value.

Explore other reviews about Sam's Club

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Fast-paced, Better pay, easy to move up

Cons

Overworked, shift times, entering pay

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Sam's Club Response
3w
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
3w
We are grateful to you for taking time to share this review and advice. This is so valuable.
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