Benefits
Pay (70k base)
The people at this location are supportive
Relatively easy to move up if you want to.
Cons
Long days (5 10s)
No work/life balance at all
Company/regional direction changes too quickly
Company intentionally short staffing departments, but expected to maintain same level of productivity
Sam's Club Response
3w
Thank you for sharing this detailed review. This is such valuable feedback. We appreciate you.
At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.
Cons
"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.
Sam's Club Response
3w
We are grateful to you for taking time to share this review and advice. This is so valuable.