An out-of-touch place to work - Digital Marketer Sage Employee Review

1.0
31 Oct 2024
Recommend
CEO approval
Business outlook

Pros

- The benefits (bonus, healthcare, pension, work away) and initiatives (DE&I, flexible working) were a huge plus though these are being slowly chipped away and have too many catches - Large global, cross functional tech company for your CV that will potentially open doors for you - Some great people and some great talent to learn from - sometimes interesting work - Depending on role, team and location, salaries can be generous and well above the industry / local average

Cons

- Direction of strategy at Sage is constantly changing; project focus can switch without warning and new launches seemingly crop up overnight. This leaves delivery teams scrambling to get the work done with little resource or time, causing horrific stress that trickles from the top down and work that is poor quality . - The infrastructure and processes are shockingly disorganised for a company this size. Most of the data and tools used to plan and inform work are unreliable and barely fit for purpose. The company refuses to invest in more training, resource or tech to help people do their jobs properly. Getting anything done is often a painful, archaic and manual process that barely anyone adheres to anyway - SO MANY restrictions for employees and their work. There is absolutely no room for experimentation, improvement or creativity. We are also encouraged to be sustainable which means people have to carefully count their pennies for work trips to see their team, organise colleague socials, or expenses, yet the business will routinely fly select departments out for extravagant trips at overseas conferences, or waste cash on flying expensive drones around office sites for an end of year video… - Recently told the business that we have to return to the office for a mandatory 3 days a week - no exception. This is after several office closures, huge backlash from staff and knowing that the existing offices literally cannot accommodate all employees. Not only does this go against their value of ‘flexible human working’ (not to mention that this is unfair and not inclusive to all employee needs ) it’s also not at all practical, sustainable or realistic. Unless you arrive well before 9am or DON’T go in the days you might actually need to (not so flexible at all really…) you will struggle to even get a desk to do your work. Most people then sit all day on teams calls. And that’s not even considering that some offices require paid parking or huge commutes. And if you don’t comply, you’re at risk of not only being held back from opportunities and bonus, you can end up on performance review. This all makes any time you DO want to spend in the office stressful and distracting but also scared of punishment any time you do choose to wfh. - Part time, remote and work away contracts seem to be reserved the most senior, well-connected and smooth-talking staff it seems. - Management training is lacking which explains why management is poor. Many managers don’t know how to do the job but have been given undeserved authority and power because they shout the loudest, while others have no skills to lead but have had the responsibility thrust upon them with absolutely no support. - Promotion is near impossible and progression opportunities appear to be doled out at random - they are largely dependent on whether you’re lead by someone already embittered by the process and how generous HR are feeling on the day. Micromanagement, gatekeeping and gaslighting runs rampant and there is a refusal to share payscales or progression frameworks to help people move up. the only option is to overwork uncompensated until someone, somewhere decides it’s time for a reward - There’s a frighteningly large number of directors and seniors but only a small percentage of them actually contribute anything useful. Most just push back on the specialist staff who are doing all the donkey work meaning that everyone has to comply even if it‘s a bad decision. - HR are a challenge. Mental health issues get used against you at the first opportunity, processes are slow and if you dare to criticise the 180 on flexible working, you’ll be told to suck it up or leave. - Teams are put under enormous pressure with unmanageable, ever growing workloads and no off-ramp. Some people are terrified to take time off and they constantly request that everyone go above and beyond - all the time! When anonymous surveys are sent out and results show the above, nothing is done with the feedback - The company bewilderingly has an annual redundancy round. Everyone is in constant fear of their livelihood but still expected to do their very best work. Morale is terrible as a result. - As you can see there are now tonnes of fake positive reviews - which says it all

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Sage Response
1y
Thank you for your review. We’ve read through your comments and we’re disappointed that your experience here at Sage has not been satisfactory. Please note that your concerns have been taken into account and will be considered as we continue working hard to improve our culture here. Our hybrid working approach is an important element of Sage's culture, and it is complemented by other benefits such as paid time to volunteer, the ability to work away for up to 10 weeks a year, and free well-being support tools. We recently also answered several colleagues' questions about the new 3-day policy. If you've not seen this communication on our internal intranet site, it sheds more light on how colleagues will be supported as they adhere to our updated hybrid structure. More information about what we offer can be found here https://www.glassdoor.co.uk/Benefits/Sage-United-Kingdom-Benefits-EI_IE1150.0,4_IL.5,19_IN2.htm -

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5.0
23 May 2026
Recommend
CEO approval
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Pros

Working at Sage these past 4 years has been both rewarding and energizing. I’ve really valued the opportunity to collaborate with talented teams across the business while helping evolve our Developer Content organization into a broader developer experience and AI-enabled function. One of the most meaningful parts of the experience has been seeing how open people are to innovation, collaboration, and continuous improvement. It’s been exciting to contribute to initiatives that improve both internal workflows and the experience for our developer community. I’m grateful for the relationships, growth opportunities, and trust I’ve been given throughout the year, and I’m looking forward to what’s ahead.

Cons

With so much innovation and transformation happening across the company, priorities can evolve quickly — but it also creates exciting opportunities to learn, adapt, and contribute to meaningful change.

3.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Pay’s decent -Benefits are solid -The Sage Foundation feels like proper philanthropy -Some genuinely nice people -If you’re happy treating work as just a payslip and don’t mind things being a bit dull, Sage is actually quite a comfortable place to be. That stability is a real perk

Cons

-Far too many layers of middle management and general bureaucracy -The Ai push is getting a bit daft -Not especially innovative, so the work can feel quite uninspiring. I’m grateful to be employed, but if you’re after something more interesting, Sage will probably disappoint. That said, some people prefer it that way, fair enough -The office / hybrid requirements feel a bit pointless -Sage doesn’t tend to do layoffs, which is good, but it does mean there are quite a few people where you’re not entirely sure what they do. A lot of meetings, essentially. Even the positives come with trade-offs

4
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Sage Response
1mo
Thank you for taking the time to share your thoughtful and balanced review. We’re pleased to hear that you value your compensation and benefits, as well as the work our Foundation do, among the areas you’ve highlighted. We also recognise the points you’ve raised around bureaucracy, innovation, and the pace and focus of change. Different people are motivated by different things at work, and it’s helpful to hear honest perspectives on how our structure, processes, and priorities can impact day‑to‑day experience and engagement. Feedback like yours helps inform ongoing conversations as we continue to evolve our ways of working, use technology more meaningfully, and improve the products and experiences we create for our customers. If you’re open to sharing further insight, we encourage you to do so through our Always Listening survey. Thank you again for your openness and for being part of Sage.
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