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      Toxic culture - Anonymous employee Sage Employee Review

      1.0
      3 Nov 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice but outdated building, some real talented people to work with, competitive salary of you negotiate well. Good career prospects if you work hard

      Cons

      There is no direction, senior managers for the most part are bullies who think that hurling expletives and abuse at people will motivate them. Sage is constantly in competition with itself causing internal conflict and political games rather than getting the job done. There isn't enough resource or backfill at the coalface meaning staff are overworked to breaking point, good people are leaving in droves. However sage does fill an ever increasing quota of directors and VPs, mostly based in London creating a disconnect and lack of understanding of how the business works at HQ in Newcastle ( it's still HQ for now). Senior leaders cannot accept harsh truths, harsh truths don't even make their way up the chain when they should which results in mass panic when an executive finally realises what's going on when it is often too late to act. Senior members of staff are not held accountable for disastrous failures. Staff are asked to polish turds and then lambasted when they aren't shiny enough. Sage is staring into the abyss for all the reasons above, those with any degree of foresight are looking to get out quickly, the ship is sinking, which deeply saddens me.

      avatar
      Sage Response
      8y
      Thanks for your review. It appears you work in Newcastle, so you will be aware we are refurbishing the building there - as you say, it's looking a bit dated, but it's still a great space with several places to eat, on-site gym, spaces to chill and great interactive areas - such as the current boards where you can add your "starts with me" comments. No one should behave in the way you describe and we all have a responsibility to report such things - the SafeCall line is a free and confidential place where you can report this - Sage take this feedback seriously and it will be dealt with it. Our General Council & Company Secretary is responsible for ensuring all reports are dealt with. Also, I know our new Interim CPO takes such feedback seriously and is working hard to ensure employee engagement improves at Sage - this is something she is passionate about. The SafeCall number is outlined in the Code of Conduct as it differs in each country. You could also speak with your People Business Partner or contact me lynne.ellis-parker@sage.com and I ensure you your feedback will be treated in confidence.

      Explore other reviews about Sage

      5.0
      5 Jun 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      8 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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