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      Sage

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      Sage reviews

      12 months ago I would have told you I would worked in Sage for life - Customer Support Representative Sage Employee Review

      2.0
      5 Aug 2016
      Customer support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Sage is about the people - the colleagues you work with on a day to day basis are so nice and helpful that I found I stayed longer than I should have because I was afraid I would not find better colleagues

      Cons

      Management & Leadership. Change (not the pace but the execution), Ignoring Dublin as a whole in the "UKI" alignment - Incentive slides NEVER once had euro conversion while I worked there. Internal online shop also didn't allow for conversion to euro. A lot of things unavailable to Irish workers on our internal online shop. Ireland is essentially full of figure heads - none of which have actual management authority. You would ask your manager something for them to essentially have to liase with someone in the UK and then answer. People are leaving constantly but no one cares as to why. H

      avatar
      Sage Response
      9y
      Thanks for your review. Having been to the CBC in Dublin, totally agree it's a fantastic place, full of smart friendly colleagues who really make a difference. The CBCs in Atlanta and Dublin are crucial hubs and very much part of our strategy to support our customers. We have a very engaged group of people in Dublin and the future there is exciting. Having asked a number of colleagues in Dublin about the "internal on--line shop", we are not sure what you are referring to. Feel free to give us more detailed feedback by emailing us at glassdoor@sage.com

      Explore other reviews about Sage

      5.0
      21 Jun 2026
      Professional services consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

      Cons

      Departments with mixed roles of similar tasks, yet separate teams without collaboration.

      2.0
      8 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      2w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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