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      Longevity - Customer Account Manager Sage Employee Review

      4.0
      27 Jan 2026
      Customer account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      People have been a part of the company for years.

      Cons

      Systems are antiquated internally and externally

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      Sage Response
      3mo
      Thank you for sharing your feedback. It’s great to hear you’ve noticed the long tenure of many colleagues, something we’re proud of, as it reflects the strength of our community and working culture at Sage. We also acknowledge your constructive feedback. We continue to invest in modern technologies and systems, especially as we embed AI into how we work to help colleagues spend less time on admin and more time creating real value for customers and stakeholders. Your comments help keep us moving in the right direction. If there are specific systems you feel need attention or if you have suggestions, please share them through the internal pulse survey, which is completely anonymous.

      Explore other reviews about Sage

      5.0
      5 Jun 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      8 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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