24 Nov 2021
STAND 8 Response
3yHello! We apologize your experience with us was not what either of us had hoped.
We are constantly striving to improve as an organization, so thank you for taking the time to tell us about your experience.
Every member of our organization has a high level of personal and professional responsibility, and it looks like somewhere along the line, we fell short. For that we apologize. Since then, we have pushed to improve our speed and efficiency with our training and equipment, so thank you for your feedback.
If you would like to provide any additional feedback to help us further improve, please reach out to us.