Pretty good company - Customer Service Representative SRP Employee Review

4.0
25 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Great supervisors Great team Great pay Some great perks and the ability to help customers Great opportunities to get involved with the community Team meetings were fun

Cons

Leads often give pushback instead of taking over calls. Work life balance Benefits no dental or vision if your a flexed employee No PTO No downtime, calls are constant, expected to be on the phones 99.98% of the time.

Explore other reviews about SRP

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Access to some benefits from day 1

Cons

Not all health benefits and temp possible that you are not getting full time

1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

SRP gave me stability, experience, and the chance to build real skills. I had positive experiences there, and I’m grateful for parts of it. But I’m also realizing that the environment doesn’t always operate from a positive or growth-minded place, and I have to be honest about what that has cost me

Cons

The con is not that SRP is a bad place. The con is that it can give you stability and experience, but not always a clear or fair feeling of movement. You can give a lot, build a lot, and still feel like you’re waiting for someone to finally see it

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