Out of Touch Executives and Upper Management - Anonymous employee SPS Employee Review

1.0
24 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people I interact with daily, from team members to customers are great. This job is great for people that want to show up, sit around, and cash in a small paycheck. If you have no ambition, desire to grow, and don't need for money, this is a great job for you.

Cons

Upper Management will screw up every good policy in place to ruin the environment for base level employees. In my year here, nearly every good aspect to this job has been heavily changed. Long-time employees question why their loyalty is placed in a company that does not care about them. Livable wages and benefits are not provided, and corporate cannot be bothered to provide them. Good employees has left , and will continue to go other places where they are compensated for their talents and hard work.

Explore other reviews about SPS

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing people, flexible working hours, and plenty of opportunities to develop new skills. The onboarding process is smooth, and you feel valued as an employee from day one.

Cons

None. I have no cons or negative points to mention.

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SPS Response
2d
Thank you for sharing your experience and for your kind words about SPS! We’re thrilled to hear that you’ve had such a positive start with us, from a smooth onboarding process to feeling valued from day one. Creating an environment where our team members feel supported, empowered, and able to grow is incredibly important to us, so it’s especially rewarding to know that you’re benefiting from the flexibility, development opportunities, and strong team culture. Your feedback about the amazing people you work with truly reflects what we strive for every day, a collaborative and inclusive workplace where everyone can succeed. We’re grateful to have you as part of the team and look forward to supporting your continued growth at SPS!
1.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I haven’t found many. The clients are better to work for than SPS.

Cons

Seemed to be good at first but quickly realizing the leaders of this organization say one thing but do another. Every is on edge working here. People get fired constantly and no one mentions it. They say they’re people first but that’s furthest from the truth. Years of being here and no raise and made to feel like I should be grateful when they don’t have any gratitude for the people working with the actual clients. Give you a paper certificate and pin for years of service. What a joke!

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SPS Response
2d
Thank you for taking the time to share your feedback and for your contributions to SPS over the past several years. We are disappointed to learn that your experience has not reflected the culture and values we strive to create. We recognize that trust, transparency, recognition, and opportunities for growth play an important role in the employee experience, and we continuously evaluate how we can strengthen these areas across our organization. While experiences may vary, feedback from long-tenured employees is particularly valuable as it helps us better understand where we are succeeding and where we have opportunities to improve. We remain committed to fostering a workplace where employees feel supported, respected, and connected to our purpose. Thank you again for sharing your perspective. We appreciate your time with SPS and wish you continued success.
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