Customer Service - Anonymous employee SPECTRAFORCE Employee Review

1.0
10 May 2016
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

The company was very aggressive during the onboarding process, which enabled me to get back to work quicker.

Cons

Communication with my manager at this company was very frustrating. After leaving voicemails for him, I would regularly have to contact one of his colleagues to have them ask him to return my calls. Also, when my contract was ended at the company I had been placed at, I was not made aware of it beforehand; and when I went to work the next morning, my card wouldn't let me into the building; and when I finally did gain entrance, I discovered that my log-in credentials at the computer also no longer worked. I was quickly taken aside and told by my direct supervisor that Spectraforce should have told me it was ended the evening before, but had neglected to do so. Needless to say, this was very awkward and embarrassing. I finally ended up getting a call from the manager at Spectraforce, notifying me of the contract ending, AFTER I had already arrived at the unemployment office. Since that time, I have tried to contact the same manager for follow-up purposes, but have not gotten a single response. This company made me feel very "used;" and once I was no longer needed, my efforts to communicate were completely disregarded. I would suggest to anyone that is contacted by them for employment, to think twice....there are plenty of other employment agencies to choose from.

Explore other reviews about SPECTRAFORCE

5.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

SPECTRAFORCE is a collaborative, fast-paced and supportive environment. They look to promote from within are invested in the success and happiness of their employees globally. It's not a job it's a career at SPECTRAFORCE.

Cons

can't think of any right now

avatar
SPECTRAFORCE Response
4w
Thank you for your incredible 10 years with SPECTRAFORCE! We truly appreciate your continued dedication and are honored to be part of your career journey. It’s wonderful to hear that our collaborative and supportive culture, along with our focus on internal growth and employee success, has made such a positive impact. Thank you for being such a valued part of the SPECTRAFORCE family!
1.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My small team was very friendly. They are the only reason I am not giving 0 stars.

Cons

Job security really doesn't exist here. I've seen other reviews mention it, and I'll say it again because it's true. You can be praised for your work one day and cleaning out your desk the next. No PIP, no warning, no real indication that anything is wrong. If you are interviewing at any of their US locations, please do a deep dive online about the company before continuing. Do the research!

avatar
SPECTRAFORCE Response
1w
Thank you for your feedback and for your contributions during your time with SPECTRAFORCE. We value all employee perspectives and continuously review our processes to support a positive and transparent workplace experience. We wish you all the best in your future endeavors.
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