Nepotism rules somfy usa - people get hired for who they know, not what they know. Salaries are low because hirees are not knowledgeable in the field. Somfy claims they will train you but then gives no support. If you are not friends with someone in upper management, you will not be appreciated. The CEO in the US doesn’t talk to anyone except others in high management, he is unfriendly and unmotivating. Do not bother going to HR for anything - they are incompetent, very lazy and have a lot of dirt on the company so won’t be fired and are counting down days to retirement. Don’t trust HR either - they will change their handbook to suit their needs at any time. High turnover rate - it’s not always about business here.