Pros
The main workforce staff are great to work with, which is the only reason for the slightly better than expected staff retention.
Cons
Pay increases are non-existent, followed by excuses from upper management if the staff query this. Regardless of how hard we work and how well the company is doing, this is never represented in financial rewards to the main workforce that actually generate the income for the company. However upper management still find the funds to give themselves huge pay rises regardless. Annual questionnaires are completed to raise issues and recommend improvements, however most key complaints are ignored. As a so called 'perk', staff are given access to a pathetic voucher discount website, which upper management think in their delusional heads that they are 'giving back' to the work force,which more than likely did not cost them a penny.