Strong Vision, Great IT Team — but Poor Structure and HR Practices - Product Design Lead SMASCO Employee Review

3.0
12 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- The team is always striving for excellence and continuous improvement. - Leadership has a clear and ambitious vision for the future of the products. - The work environment, especially within the IT team, is inspiring and collaborative. - The IT Director is one of the most genuine, hard-working, and open-minded leaders I’ve ever met — always pushing for improvement and innovation. - As long as you do your job well, no one interferes with your responsibilities.

Cons

- There is absolutely no system or clear organizational structure. - Responsibilities are vague and often overlap between teams. - The HR department is the worst I’ve ever encountered — completely disconnected from employees, doing nothing but walking around and drinking coffee. They have no idea about employee performance, development, or problems, and they constantly delay every process, creating unnecessary issues. - The company is extremely stingy with resources, which leads to excessive workloads and employees having to cover roles beyond their own. - Salaries are below the market average in Saudi Arabia. - The company does not value or retain its employees; the only real focus is on cutting costs in strange and short-sighted ways.

Explore other reviews about SMASCO

5.0
14 Jul 2019
Recommend
CEO approval
Business outlook

Pros

best reason was, I able to support my family.

Cons

about the travel to our employer or the house where we going to clean it can cause so much time.

4.0
1 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Friendly environment and good culture

Cons

No increase in salary unfortunate

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