Supportive workplace with strong learning culture, but career progression limited - Senior Specialist Services Operations SITA Employee Review

work / life balance. Friendly environment

nothing against this company. Best Company

Great colleagues across teams and geographies.

The company was once a mission-driven environment with strong collaboration and stability, a people first company, but the shift to a profit model emphasizing financial targets has fundamentally altered priorities. Senior leadership struggles to unpack executive vision into clear, actionable direction, often treating their functions as personal experiments rather than aligned team efforts. This has fostered selective attention toward a few individuals while hard-working engineers and other contributors are frequently overlooked in performance evaluations and opportunities-fueling repeated restructurings, team instability, dissolutions, distrust, mismatched and irrelevant performance review processes, neglected areas, and persistent daily frustration with no near-term resolution visible.