Good Career Start - Inside Account Manager SHI International Employee Review

2.0
21 Aug 2023
Recommend
CEO approval
Business outlook

Pros

SHI is a great place to get your foot in the door and for a job right out of college.

Cons

-Employees are replaceable and management makes it crystal clear -Low pay (commission decreasing y/y, small base salary increases, internal fees at an all time high) -Great place to stay for a couple years but don't get complacent -This position was a dead end road. - Company moral is at an all time low, teammates/coworkers don't even say good morning when coming into the office - Micro managing at an all time high. -Making employees come in 3 days a week for the culture that's not there

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SHI International Response
2y
Thank you for your feedback and positive comment that SHI is a great starting place for your career and to the industry. However, we are disappointed to hear your concerns regarding compensation, culture, and management. We appreciate all feedback, comments, and concerns and always want to hear more about what we can do to improve our employee satisfaction. If you would like to provide additional comments, please consider taking this offline at SHIFeedback@shi.com, a non-confidential alias.

Explore other reviews about SHI International

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

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SHI International Response
3w
Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
1.0
6 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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