Used to be great - Operations SHI International Employee Review

2.0
16 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Good people, benefits are available

Cons

Forcing the entire company back into the office 3 days a week to justify a renovation throughout Somerset HQ. Most jobs can be done at home with the exception of entry level positions..Seems like they’re trying to push everyone out so that they don’t have to pay them severance for layoffs. Glint surveys have meant literally nothing- they’ve not taken any feedback seriously. You feel underpaid? Here’s two “wellness days” instead of actual living wages so that we can pretend we took your feedback seriously. Too much change all at once. Thai is either going public in 2025 or selling the company. She’s making horrible decisions that alienate top talent and they’re fleeing in droves. I can probably count on one hand how many people are happy here. Company AHODs chats have become a venting session for disgruntled employees, and even that doesn’t signal to leadership that change is needed. Now we just don’t use the chat option to prevent an uprising. Personally, I’m actively seeking employment elsewhere and I would advise all current employees to do so as well. Things are not getting any better.

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SHI International Response
2y
We appreciate you taking the time to leave a review. Hearing about your unpleasant experience at SHI is disappointing. At SHI, we cherish each and every employee and work to ensure that everyone has a positive experience. If you have any further remarks, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as necessary.

Explore other reviews about SHI International

5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

No cap limit on commission, great management and leadership.

Cons

The grind is real but rewarding

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SHI International Response
4mo
Thank you for your feedback. We are pleased to hear you enjoy the leadership and commission opportunities. We value each and every employee at SHI and continuously strive to provide positive experiences for all. If you would like to provide additional comments, please feel free to take this offline to SHIfeedback@shi.com, a non-confidential alias.
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This may be a good place to start in order to gain experience in the industry at the entry level. Beyond that it should be a stepping stone.

Cons

The Glassdoor numbers say a lot. Only 50% of the people who work here would recommend to a friend or colleague. In school, 70% is 1% away from failure. SHI is 20% below failure. To add, 53% of the people who work here have a negative outlook on the company's future. That seems like a trend in the wrong direction. If your career is an investment in your life, that needs to be considered before investing a career into SHI.

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SHI International Response
6d
Thank you for your feedback and for your many years with SHI. We’re sorry to hear your concerns around culture and outlook. Creating a supportive, transparent environment where employees feel comfortable speaking up is a priority, and we’re actively working to strengthen this across the organization. We appreciate your perspective—please feel free to share more at SHIfeedback@shi.com.
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