“They don’t care enough about us to pay a living wage. We’re all replaceable.” - Sales SHI International Employee Review

2.0
13 Jul 2023
Recommend
CEO approval
Business outlook

Pros

The friends you make and the money you make, if you manage to have a good book of business.

Cons

Let me preface, I make very good money. I like my peers. This is not an emotional disgruntled review. This is honesty that everyone else is also sharing. The positive vague reviews were likely strongly encouraged by those individuals’ leaders. Note how short the positive review are versus the detailed scathing, longer reviews. This many people aren’t making up the exact same detailed feedback. Please do not take this with a grain of salt. The company doesn’t care about their employees at all. It’s not an exaggeration. People can’t afford to pay their rent/mortgage in NJ. Thai is a billionaire yet passes overhead costs to her employees. The company charges their . SHI has mastered the art of “not changing comp plans” by just imposing fee upon fee upon fee. The way Thai charges her employees to make the company money is astounding. They have acknowledged the economy and business is slow but are pushing people out the door under the guise of poor performance. When reality is customers are firing SHI for company issues and leadership isn’t doing anything to help them. Tenured reps are dropping like flies and SHI is losing the top talent they claim to have interest in retaining. Accounting is an actual joke. I don’t know how a company has managed to go so long with such poor accounting practices. Yet sales is expected to hit numbers with accounts that are pulling business due to accounting negligence or can’t place orders due to credit hold. I often how the company gets away with half the things it does. But then again they forced their employees into signing arbitration agreements with ~24 hours notice and no time for legal counsel. Those of us who were nervous to sign but felt pressured now know we signed away our legal rights. We all know that was intentional too. The writing is on the wall, and we should all evacuate sooner than later once we’re comfortable enough financially to do so. Billionaires don’t get to the top without stepping on people in the process. I doubt Thai even knows our names. We’re just a sales key that’s either hitting quota or not. Employees just took to a quarterly meeting with an open chat forum to demand answers to feedback that is consistently ignored. While the approach was unprofessional, the staff is angry. Beat someone enough and they fight back. The company’s response was to reference the code of ethics and conduct and threaten repercussions if violated. What’s it called when someone blames you for their poor treatment of you? Gaslighting. I’m sure the reviews will start flowing on here fast after all of that. Please do not willingly subject yourself to the mistreatment that is inevitable here. Find a job anywhere else.

Explore other reviews about SHI International

5.0
19 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They treat their employees well for the most part

Cons

Pay can be low at first, but you can earn a lot more eventually

avatar
SHI International Response
1mo
Thank you for taking the time to provide your feedback. We are grateful for your five-star review. It makes us happy to hear that you are happy - SHI cares for our employees, and we will be sure to share your comments. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This may be a good place to start in order to gain experience in the industry at the entry level. Beyond that it should be a stepping stone.

Cons

The Glassdoor numbers say a lot. Only 50% of the people who work here would recommend to a friend or colleague. In school, 70% is 1% away from failure. SHI is 20% below failure. To add, 53% of the people who work here have a negative outlook on the company's future. That seems like a trend in the wrong direction. If your career is an investment in your life, that needs to be considered before investing a career into SHI.

avatar
SHI International Response
1w
Thank you for your feedback and for your many years with SHI. We’re sorry to hear your concerns around culture and outlook. Creating a supportive, transparent environment where employees feel comfortable speaking up is a priority, and we’re actively working to strengthen this across the organization. We appreciate your perspective—please feel free to share more at SHIfeedback@shi.com.
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