Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (262) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Sales (25) , Business Development Manager (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 165 reviews)); "Some great people and resources" ((in 155 reviews)); "Benefits were good but expensive." ((in 83 reviews)); "SHI has a great training and onboarding Process" ((in 53 reviews)); "Great work life balance for anyone getting started in there career" ((in 52 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 196 reviews)); "Base salaries are low and can be difficult to ramp especially in major metro areas." ((in 113 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 58 reviews)); "Upper Management is Ageist" ((in 57 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 55 reviews))

What are employees saying about SHI International redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International redundancy and their outlook for job security at SHI International in 2026.

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SHI International reviews

Amazing Culture, Dysfunctional Company - Marketing Operations Specialist SHI International Employee Review

2.0

19 May 2023

Marketing operations specialist

Recommend

CEO approval

Business outlook

Pros

SHI has a great culture amongst the people. During my time with SHI, I have met many friends and fostered many relationships. SHI also has diversity programs which make employees feel included.

Cons

The biggest con I would say is the compensation. The company does not pay well even if you are a tenured employee. In order to maximize your salary you need to be an Account Executive in sales. Also, there is disconnect between management and the employees. Senior Management does not communicate properly with middle management and that causes issues with those who are lower in the hierarchy. Although SHI has a promote from within culture, the salary does not match the promotion. Bonuses are taxed like commission checks and from a culture standpoint, it becomes more about who you know versus what you know.

SHI International Response

Thank you for your feedback. We are pleased to hear your positive comments about SHI’s culture, but disappointed to hear your experience with compensation and communication. We believe there is always room for improvement, and SHI is dedicated to doing so. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com which is a non-confidential alias.

Explore other reviews about SHI International

5.0

11 Jun 2026

Iam

Recommend

CEO approval

Business outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

SHI International Response

Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.

1.0

6 Jul 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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