Time to mature - Anonymous employee SHI International Employee Review

3.0
12 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Relatively low barrier of entry to gain technology sales experience. -Above average commissions for entry-level sales, still healthy commissions for experienced sellers. -Endless opportunities to learn, both as a seller and as a technology professional. -Culture of aggressive advancement, even across internal organizations. Not afraid to let employees in good standing try new roles and responsibilities. -While SHI is a sales company and wants to make money, sellers are constantly reminded to keep their customers' best interests in mind.

Cons

-Dismissal by senior management of work from home, despite two consecutive years of record sales while entire salesforce has been working from home and skyrocketing cost of living in Austin. -Revenue tax handicaps sellers from "buying the business" or helping with strategic low margin opportunities. -Very poor 401(k) matching. -Virtually no parental leave policy in place. Not a great place to start a family. -Many diversity, equity, and inclusion initiatives seem to be "checking a box" instead of truly engrained in everyday culture. While I do not question the motives, I think the overall execution could be a lot better. -Constant reorganization and resource realignment. Many resources are undercompensated compared to their industry peers leading to attrition or (even worse) resentment. -Mistakes by sales support and/or resources are always paid by the sellers without any chance of recourse. (Examples include accounting errors, lost inventory, etc.) -Internal systems are slow. They are incrementally getting better but have a lot of room for improvement.

Explore other reviews about SHI International

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

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SHI International Response
3w
Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
1.0
6 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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