Bad management and toxic culture - Residential Counselor SERV Employee Review

1.0
10 Nov 2024
Recommend
CEO approval
Business outlook

Pros

The only pro is helping the clients.

Cons

The workplace culture is toxic and hostile. Most coworkers are there just for the paycheck and do the bare minimum or less. Some are allowed to break the rules and mistreat the clients. Management is not supportive. They take too long to respond to problems, and ignore them if they can get away with it. They condone gossip and bullying. Some talk badly about staff behind their backs. Compliance/HR is not on your side and will interrogate employees over trivial complaints.

Explore other reviews about SERV

5.0
28 Jun 2023
Recommend
CEO approval
Business outlook

Pros

The clients, freedom of creativity, flexible schedules, fun atmosphere

Cons

low pay, management a little grumpy

avatar
SERV Response
2y
We appreciate your feedback and service to our organization over many years. We value both our clients and team members. We aim to foster a supportive work environment. SERV offers excellent benefits, and our wages reflect industry and regional standards. SERV also recently made significant adjustments to staff salaries. Thank you for your commitment to caring for our consumers during your tenure with us.
1.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Decent benefits and some opportunities to do overtime

Cons

No standards in the hiring process leading to extremely unqualified co-workers, lack of relevant training in regards to the actual job requirements, poor pay, consumers tend to not get their needs met, disregard for employees from middle and upper management

See reviews by: Helpful|Rating|Date|All