15 Sept 2025
SBFM Response
8moThank you for taking the time to share your experience. We’re genuinely sorry to hear that your time with us hasn’t met expectations, particularly around communication, pay, and access to support - these are serious concerns that we do not take lightly.
We understand how frustrating it must be to feel unheard or unsupported, and we’re committed to improving these areas across the business. We would really welcome the opportunity to investigate your concerns further and make things right where possible.
If you're open to it, please contact us directly at feedback@sb-fm.co.uk so we can look into your experience in more detail. Your feedback helps us identify where we need to improve, and we appreciate you bringing these issues to our attention.