Wouldn't recommend this company - Community Assistant Runway East Employee Review

1.0
14 Nov 2018
Recommend
CEO approval
Business outlook

Pros

There are some pro's of working at RWE but in this situation the good doesn't out weigh the bad. The best thing about working here is the people, the other community team members make the job better and there is a real family vibe. They offer average benefits and a few discretionary days off over the Christmas period. Cake Wednesday's and drink Fridays. Some good events and a trip once a year. Potential for career growth but only if you're the right person some opportunities if you're a creative.

Cons

Long working hours at least 9 hours a day, minimum wage pay. Under qualified and inexperienced people running the show. Definite favouritism. They blame a lot of the start up culture, which really just means a lot of work with no benefits. You have to set personal goals to work on each quarter but there's no help or guidance so you can really feel like you're drowning. There's no training and minimum job spec so most of the time you're just left finding work or doing random things. The office layout isn't great either. My contracted hours and location changed. Management expect a lot from you when really you're just a receptionist taking on the work others don't want to do. I was fired from RWE after only working there a short while, with no real reason, i was not the only one fired that week.

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Runway East Response
7y
Thank you for taking the time to leave your review. We’re glad you enjoyed working with the team and the wider community as this is at the heart of Runway East. I am sorry if you felt excluded or that there was a lack of support, we never want anyone to feel that they are overworked or under appreciated. We encourage openness and feedback, so thank you for the points you raised around training and support. This feedback is essential for us to continue to improve how we onboard employees and support their development. We wish you the very best for your future, Natasha

Explore other reviews about Runway East

5.0
1 May 2018
Recommend
CEO approval
Business outlook

Pros

What sets Runway East apart is the people that work there. Every day at work will be a new adventure, and the workplace culture is an absolute blast. They are far and away the favourite group I have ever worked with. I am an American university student, and I interned with them as part of my study abroad programme. They were so welcoming and I enjoyed every minute learning from them. They are an absolutely amazing team, and it all starts with the CEO. Natasha is an incredible boss, who has so much knowledge in the field and so many connections in the startup world.

Cons

I go to university in America and can't work there anymore :(

1.0
10 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people. I met a lot of friends there in the staff and in the startups that are really great people.

Cons

Clique - The whole company is built under a clique who live by different rules. The CEO has her 4 favourite people. They are all in senior positions, they are paid the most. She manages by listening to only what they tell her. They are all friends and it makes it uncomfortable to work. She lives with 2 of her employees, this causes clear favouritism. We had to pretend we didn’t know she went on a secret holiday with one of them with no warning (normal employees give 3 weeks notice). The only way to succeed in this company is to suck up to the CEO and the clique. A good employee is not measured by hard work, but by how much time you spend at RWE or with the clique. Employees - She does not value at all the people who impact her business the most. The community teams are paid the least, get the worst end of the stick and the least respect. They make the company what it is because they make the experience. Many have been hired and fired quickly, some fired after years of devoted hard work for no reason. Teams have been cut and one person is expected to do four peoples jobs and she really doesn’t care. The stress level is horrible. The standard of service goes down because of this, but to management, money is more important than the quality of service for their members. Unprofessional - Living with 2 of her staff is just the beginning. You are invited on work nights out and trips & encouraged to get drunk. But, if you do anything she doesn’t approve of, expect to be called up on it at work on Monday. She however can get away with it all. Mean and unprofessional comments made by the CEO was a norm. We would know she was going to fire people by the comments made around the office about them. She is extremely mean to female employees, it's very uncomfortable. She makes comments about their relationships with men, jokes at their expense, gossips about them. As a female CEO you would hope that she was for female empowerment, but 3/4 of her clique being men and looking at her management team you can see how this is not true. Goals - She sets unachievable goals that are impossible to reach. You are judged against them. Everyone is fighting each other to get the goals instead of helping each other. You are constantly stressed, worried and trying to prove yourself. It will not work. People are too scared to speak up because they will likely be fired. Career/Training - It is not somewhere for a career. The jobs you will do will really be every bad job your manager doesn’t want to do in most cases. Understandably as a startup, there is not much training. But there is not just no training, there is no explanation, no real role sometimes, and most people don’t want to help you. ‘Diving in’, literally means sink or swim with no help. You can guess how many people drown. Pay - the pay you get is really not good. They sell it as a start up so you should accept it for the ‘experience’ but when it comes time for a rise coincidently you won’t have hit your (unrealistic) goal. Or if it does go up, it will be tiny. I wouldn’t hold your breath to be making half as much as people in her clique. They fly around the world, eat takeaways every night and have personal trainers, while you stay late to try and impress them and end up with nothing in your account at the end of the month. (If you don't stay late with them it is frowned upon, not a healthy way to live.) TLDR

6
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Runway East Response
7y
Thank you for taking the time to leave your review. We're glad you found a positive in the people that work here and startups we work for, which we agree is what makes Runway East special. We always do our best to foster a positive and collaborative environment where people get the most out of their work, both individually and as a team. We're truly sorry to hear that isn't how you feel about your time with us. It's hard to respond to parts of this that are subjective, but in the interests of setting the record straight it's worth pointing out that 83% of team members who have been with us over a year have been promoted, 58% of these promotions have been to female team members. We agree more can always be done to support team members as they join, so thank you for highlighting this as an area of improvement. Wishing you the best for the future, Natasha
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