Underpaid and Overworked - Manager Ruby Slipper Cafe Employee Review

Management was very consistent and respectful

Wasn’t sure about growth opportunities

Super viral on social media. long term structure

The role was not what was presented during the interview process, and expectations changed almost immediately after starting. I was quickly given a much heavier workload than what had been discussed, which made the position feel misleading from day one. Management was split 50/50 where one side was solid but the other also lacked control over basic operations, which created constant inconsistency. There were effectively two different ways of doing the same task (Management’s way and the servers’ way) and standards were enforced 1/2 the time. Since staff often ignored direction without consequence. This led to confusion, uneven workloads, and a frustrating work environment where accountability depended on who you were. There also seemed to be clear favoritism toward certain servers. On top of that, management could be dismissive and unprofessional, including belittling comments, threats of firing or silent treatment. Overall, the workplace felt disorganized, unfair, and wayyy more chaotic than what was initially promised.