I worked with the company from inseption - Senior Help Desk Agent RouteOne Employee Review

Pay, benefits, learning opportunities with menotrs

Company is all remote, which makes it hard to bond with teammates

The job is fully remote

- Bad pay - Extremely high call volume with very little time off the phones - Changes are made without consulting agents first - hurts workflow - Management doesn't care - Level 2 and 3 teams don't read tickets half of the time - No room for career growth - Have to request ALL time off including all holidays