Merchant support - Merchant Support Administrator Ross Stores Employee Review

2.0
8 Dec 2023
Recommend
CEO approval
Business outlook

Pros

work from home overtime availibility

Cons

-Temp to hire pushed off vacation day accumulation. -no set system in place. mostly word of mouth (digitally) -heavy excel use to verifiy merchant info/ item info - tedious work for amount of pay -short deadlines i.e. for amount of work typically two day turn around with but can also be same day turn around with half info given/unclear instructions.

Explore other reviews about Ross Stores

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits once you're permanent

Cons

If you live in Atlanta the corporate office is in Alpharetta

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Even though this is with my store specifically I got really lucky with my coworkers. Every season change there is 40% off for about a week other than that is 20%. They also have scholarship opportunities.

Cons

It’s a really physical job, sometimes it’s so busy that you can’t even take a break especially during Christmas season, you WILL debate working there during that time. The store hours are horrible and since most of the time were understaffed we won’t leave until almost midnight just cleaning up.

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