Toxic, inflexible, and depressing - Buyer Ross Stores Employee Review

1.0
13 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Coworkers are friendly and you can build strong relationships (through trauma bonding), formal onboarding process to help you learn the “Ross way”

Cons

The culture is unbelievably toxic - driven by leadership styles of upper management. They take being humble to an extreme - there’s literally no such thing as positive feedback or appreciation from management when buyers and assistants work countless hours to try their best to run their businesses through a global recession that was beyond their control. Expectations from management are completely unrealistic and once they have a baseless opinion of you, there’s no coming back from it. Absolutely no flexibility whatsoever in any sense of the word, and everything is micromanaged to an unrealistic degree that it makes things take 10x longer to complete. There are constant “911s” that don’t need to be 911s if management had better ways of managing their teams/communication. Buyers and assistants are stretched so unbelievably thin that workload becomes completely unmanageable without working well beyond the normal 40 hours a week. The office atmosphere is depressing and gross - no windows, pest traps in the kitchen/bathroom, outdated facilities, etc. Systems are outdated and inefficient. Barely any hybrid perks anymore now that they have rolled back the WFH policy to 4 days in office and I can definitely see them going back to 5 days a week in office soon.

Explore other reviews about Ross Stores

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits once you're permanent

Cons

If you live in Atlanta the corporate office is in Alpharetta

5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

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