Company only cares about bottom line - Buyer Ross Stores Employee Review

1.0
27 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Strong financial position to weather through the pandemic, office closure at the end of the year, summer Friday’s, competitive bonus structure and great insurance options.

Cons

Company is solely focused on bottom line. As some reviews have stated, the company is now urging everyone to go back to the office beginning of July and attend vendor appointments and “important” meetings. There is a complete lack of concern for the health and well being of its employees. When asked if vendor appointments were optional, the company said “no”. They have also said that we should be competitive shopping just as we were pre covid. It is their expectation. Have they realized that nothing is back to normal? The company has always prided itself on being conservative, but this is the most aggressive action that has ever been taken. No one wants to go back to the office and meet people face to face! We have found some inner peace working remotely and a healthier work/life balance (even though we are all working 10-12 hour days still). Do not make us good back in the middle of a pandemic when cases are still rising throughout the country.

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Ross Stores Response
6y
Thank you for voicing your concerns. Please know that the safety of our Associates is our top priority. We have worked closely with health care and subject matter experts, as well as local governments around the country to establish new protocols and flexibility to protect our 90,000+ Store, DC, and Office Associates. As communicated, we are constantly monitoring the situations in each of our locations. We will and have adjusted our protocols as necessary to keep our Associates safe. We are grateful to all of our Associates for their hard work, patience and dedication as we get through this Pandemic together. If there are additional concerns, please reach out to your HR Business Partner who will work with you.

Explore other reviews about Ross Stores

5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Even though this is with my store specifically I got really lucky with my coworkers. Every season change there is 40% off for about a week other than that is 20%. They also have scholarship opportunities.

Cons

It’s a really physical job, sometimes it’s so busy that you can’t even take a break especially during Christmas season, you WILL debate working there during that time. The store hours are horrible and since most of the time were understaffed we won’t leave until almost midnight just cleaning up.

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