Morale has declined - Human Resources Manager Ross Stores Employee Review

3.0
17 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Salary, friendly associates, decent benefits

Cons

No trust in employees, too many layers of approval which debilitates teams, especially at mid-manager level. Needs updated technology.

Explore other reviews about Ross Stores

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Good Community/Positive Work Environment - Clear Communication on Hours

Cons

- Schedule changes frequently, difficult to predict

5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

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