Easy job made harder by company - Retail Associate Ross Stores Employee Review

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It was a solid, easy first job and I learned a lot about working retail.

Cons

They gave us an "efficiency grade" each week based on how little idle time there was during the checkout process, but this meant that we had to take extra steps throughout the process to make sure we paused the checkout while removing hangers and hard tags, and this resulted in customers not being able to see their total while the screen was paused. This was back in 2022 but it was a very overkill and unnecessary system. The assistant managers would turn their walkie talkies off and I would miss breaks regularly while working the fitting room because I wasn't allowed to leave my post and I couldn't reach out to the assistant managers. The store was always disorganized.

Explore other reviews about Ross Stores

5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Even though this is with my store specifically I got really lucky with my coworkers. Every season change there is 40% off for about a week other than that is 20%. They also have scholarship opportunities.

Cons

It’s a really physical job, sometimes it’s so busy that you can’t even take a break especially during Christmas season, you WILL debate working there during that time. The store hours are horrible and since most of the time were understaffed we won’t leave until almost midnight just cleaning up.

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