Do your research before landing here - Manager Root Inc. Employee Review

2.0
4 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive in some roles Benefits are good and cost effective, especially for families Communication to leadership regarding company wide changes is improving

Cons

"Unlimited" PTO is only relevant for certain roles and even if this in your offer letter, leadership can choose not to honor it HR team is lacking, has a ton of turnover, and is disrespectful and unapproachable at times Some leaders are toxic and do not live the company values Concerns about outsourcing in certain roles Lots of reorgs, at one point I had 4 new leaders in 5 months Attrition continues to be on the rise across multiple departments Leaders do not post all jobs and tend to favor friends or people they have worked with in other organizations over tenure & qualifications Review process is a cluster and unorganized, during mid-year reviews some positions receive increases while others do not Morale & engagement has really struggled since moving to work-from-home

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Root Inc. Response
4y
Hi, there. While we're glad to hear there were certain aspects of your time at Root that you enjoyed, this doesn't sound like the overall experience we want for our team members. Please know that we take this feedback seriously and appreciate you taking the time to share. We wish you the best in your next role.

Explore other reviews about Root Inc.

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Has been the best employee I've had throughout my career, and by far the best insurance company. They are transparent, they care about employees, and if you do your job there are opportunities for growth all over the place.

Cons

Can't think of a negative thing to say so far

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Root Inc. Response
2mo
We're delighted to hear how positive your experience has been at Root. Thanks for leaving a review.
1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

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Root Inc. Response
1w
We appreciate your contributions to Root during your time with us and we wish you the best.
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