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      Root Inc.

      Engaged employer

      Root Inc. reviews

      Good place to work - Complex Claims Adjuster Root Inc. Employee Review

      4.0
      19 Feb 2026
      Complex claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Really positive environment. Management does a good job of keeping things positive.

      Cons

      Non-standard auto policy claims are extremely difficult to deal with, but not nearly as a bad as the mouth breathers who buy the policies. Very difficult customers.

      avatar
      Root Inc. Response
      4mo
      We’re proud of our teams who work hard to support customers during difficult moments. Serving our customers with empathy and professionalism is core to who we are. Thank you for the feedback and we're glad you had a positive experience at Root.

      Explore other reviews about Root Inc.

      5.0
      23 Apr 2026
      Sr customer experience representative
      Recommend
      CEO approval
      Business outlook

      Pros

      remote, anywhere in the world pays for license

      Cons

      no cons at the moment

      avatar
      Root Inc. Response
      2mo
      We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
      1.0
      22 Jun 2026
      Total loss claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully Work From Home. Unlimited PTO

      Cons

      Management was terrible. Awful communication. Favoritism.

      avatar
      Root Inc. Response
      6d
      We appreciate your contributions to Root during your time with us and we wish you the best.
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