Pretty much everything else, pay is decent but still extremely low when you consider cost of living and the amount of money that is generated. The micromanaging here is on a whole other level. They literally track every single thing you do every single second of your day. They now have AI listening and transcribing every single call. They are less worried about the end result than they are making sure you follow their process. You can get the end goals they have set for you and they will still hassle you for not doing it exactly their way or not having a high enough working rate. They also claim to be transparent, which they are very transparent about only the things they want you to know.