BEWARE! - Implementation Manager Rippling Employee Review

1.0
28 Feb 2025
Recommend
CEO approval
Business outlook

Pros

-Fast paced startup feel -Career advancement opportunities -ICs are smart, hardworking individuals

Cons

-Terrible work life balance. I often was working nights and weekends. Q4 is so stressful it created health issues for me. There are expectations to work over holiday breaks. I earned a bonus during this time but was told I conveniently didn't meet the threshold after I had quit Rippling. -Leadership doesn’t care about their ICs at all. Responding to slack messages at 2AM is seen as honorable and encouraged. Their “don’t care” attitude is very obvious to all who work for them. -I interviewed with a completely different team (except 1 person) than who I was actually going to be working with. I was told I was interviewing for a different position the whole time, then I was placed in a position I didn’t want after I had turned down other options. I also showed up and had a completely different manager on my first day, whom I had never met. -Rippling switched health insurance mid year. This left my son seemingly without coverage for at least 3 doctors appts, no idea how long it actually was. You have to message a PUBLIC slack channel to ask for insurance help in which you are told to “call blue cross”. I spent 3 hours on the phone trying to get my bills paid. -high turnover -lack of integrity - moving targets. -processes constantly changing at break neck speed, no one knows the true processes. -employees are not trained on certain product areas but then are thrown into calls or projects where they are supposed to be the subject matter expert. -Definitely the least integrity I’ve experienced from a sales team. This leads to implementation taking angry customers almost daily. This is a support role, not project management. -No acknowledgement for good work -High expectations, little reward. -PTO is almost not an option because you have weekly deadlines, and management makes it difficult for you to go on PTO purposefully by not helping you prep for out of office. So you have to awkwardly ask your colleagues for help or just opt out of PTO.

Explore other reviews about Rippling

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

High-caliber team, product managers who listen to customer feedback, amazing leadership, compelling work. Great fit for accountants who want to interact with customers in a scalable function instead of living in spreadsheets and dealing with dated technology and processes.

Cons

Expectations are high, but training and enablement set you up for success. "Make it happen" mentality required. The plane is definitely being built while it's in the air, so patience and proactive communication with the product team is essential, but things are constantly improved as a direct result of clear, constructive, public feedback.

4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have only been at Rippling for a month at this point, but so far so good! The onboarding and training are top tier. Definitely the best and most in depth training I have gotten at a company. My manager is great and was also an IC at Rippling for a couple years before moving into management which I really like because they understand what it is like to be an account manager here. There seems to be a lot of opportunity for career growth here. I am definitely excited to be here!

Cons

Not really a con but you HAVE to be self sufficient here. People are willing to help but they are also very busy so it might be a while before you get a response to a question. It was an adjustment at first but I think it makes you a better employee. If you need hand holding probably not the job for you. I don't really have any true cons yet, but ask me again in 6 months lol.

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