Great people and meaningful work, but high expectations and low support - Technical Account Manager Rippling Employee Review

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They hire amazing people Reputable reputation for a resume Meaningful work WFH annual stipend ($600)

Cons

“Be Frugal” is a company value and trust me it shows. (Salary, travel, software, etc.) They have no shame in the fact that they prioritize Company revenue over employee health. When rolling out new products employees are expected to absorb the extra bandwidth and not complain about it when things go operationally wrong and it has an adverse effect on the employee. They are expected to ignore it and continue to absorb the work. They continue to hire externally for talent rather than developing internally. They have zero resources for developing employees. If you want to succeed in this company, you need to figure out how to develop yourself. They are not transparent with the fact that they expect you to work more than 40 hours a week. There are occasional folks who can manage the workload in 40 hours, but that’s not the norm.

Explore other reviews about Rippling

1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Experience at a fast pace start-up, always learning something new, unlimited PTO (which is necessary).

Cons

Raised our monthly quota metrics by 20k 5 days into the month with the premise of AI boom. No actual data of how AI product sells prior to quota strategy adjustment - comically disrespectful. Unrealistic work standards - supporting books of business with 500+ accounts, highly re-active role, often abusive experiences externally, as well as internally. Everyone is so over capacity it's a name game and finger point on who created X issue, more energy / time spent on individuals avoiding accountability / responsibility - truly exhausting. Not to mention, you are completely overwhelmed with notifications - +100 slack dms daily, escalation emails, support tickets. There is no capacity to give clients the attention that is required, creates an endless feedback loop. Burnout is the #1 issue, and has been communicated and acknowledged for over a year, no changes have been set in place.

4
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