Bad deal at the moment - Tutor Ringle Employee Review

Thank you for sharing your thoughts and opinions. As a young company, we really do appreciate this feedback and are working to make changes in response to it. We’re sorry that you felt the pay we offer tutors is insufficient. We recently revised our payment system to allow tutors to advance more quickly from our baseline payment of $15/hour to a maximum of $20.90 plus added weekly bonuses. We agree that the PayPal fees can definitely add up, which is why we have committed to paying half of those fees when we issue the money transfer. We also now offer domestic PayPal transfers to US citizens, which amount to just $0.25. We’re also currently exploring other ways of paying our tutors, which will incur less fees on both ends. We very much appreciate your frustration regarding our former cancellation policy. In response to criticisms about our cancellation and no-show fines, we have now (from June 2020) scrapped them entirely! They’ve been replaced with our “Star-Strike” system, which is designed to reward rather than penalise our tutoring community. We also entirely agree that, back when this review was published, we had a genuine shortage of students. We’ve worked hard since then to address this problem and now the majority of lesson slots opened by tutors are booked within 24 hours! We’re committing to continuing to offer a reliable source of income to all our tutors. We are committed to improving transparency and communication with our tutoring community. If you have any further feedback or suggestions, please do not hesitate to contact Moorea, our new Tutor Relations Manager (herself a tutor with Ringle for 3 years) at tutor-relationships@ringleplus.com.