Healthcare Consulting Business Process Agility group: The ship has already sunk...terrible company, horrible group... - Principal Consultant Ricoh Employee Review

1.0
13 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Disclaimer: I was hired into the Business Process Agility (BPA) group on the Healthcare Consulting team. -There are a few smart folks in the consulting group - e.g., healthcare, legal, higher ed. -Some consultants are ambitious, and would like the practice to grow. There are lawyers, PHDs, MBAs, etc in the group.

Cons

-It's a sinking ship, as their primary business model (printers, faxes, interactive whiteboard devices, etc) is dying. -They want to get deeper into consulting, but they have no real services to sell. -They claim to be on par with Big 4 (I kept hearing this on many calls), but they completely lack the talent, services, brainpower, management, etc. -I was thrown under the bus for a project I didn't even lead; and I learned nothing at Ricoh Healthcare. -Many, many layoffs.

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5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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