Pros
The office is in a decent location.
Cons
Workers are extremely overworked and underappreciated. They don't have the staffing to handle the workload, and there's little to no recognition for effort put in. Nepotism runs rampant. Upper management is a combination of siblings, parents, and spouses in the same family. They brought on their father, who has a background in construction, to be the company social worker- there is no confidentiality, and he should not be trying to psychoanalyze the employees. Forced employees to be in the office whenever possible, even though there were numerous cases of covid that occurred because of that. Gave people deadlines that were unrealistic, and then did everything in their power to not provide overtime. Promised promotions and growth, and then rescinded the promises. Raises and compensation changes never came through. People who had been with the company for ages had been constantly passed over for promotions, while new hires, especially international ones, were automatically being given those roles. They dissolved an entire branch of the office in one day, minus two new hires who did not know what their duties were or how to perform them. In the same day, they also released everyone in the training and quality assurance team, so there was nobody available to assist those two new hires. Also forced the employees to work in an active construction zone while the office was being remodeled/expanded. The noise was awful, and since all contact with clients and patients was over the phone, the resulting shouting was extremely unprofessional.