Clueless Management, Insecure leadership - Director Marketing Reynolds American Employee Review

1.0
6 Jun 2022
Recommend
CEO approval
Business outlook

Pros

401K matching and boost Everything else is at par with industry or below, although HR will tell you its way above

Cons

Poorly managed with a very insecure leadership team. Most of the functional heads are International Assignee from tiny global markets who have no idea how to run a business the size of the US that is as large as the rest of the 139 BAT countries put together. Since the managers have been brought into the US and given a road to the Green Card they are busy kissing up to ingratiate themselves to those who put them in their roles. As a result there is little strategy other than doing what the boss wants, or what the guys sitting in London dream of. PowerPoint plans and prepared and changed every week and countless hours are spent in meetings nitpicking the colors, fonts, and images on the slides vs getting out a plan and executing it. The company is delivering strong results based on all the price increases it has taken in the past few months but with the industry decline accelerating with the higher prices and inflation the future is far from "a better tomorrow". Regrettably HR is watching this game of politics and nepotism as an audience and their actions are as lame as the comments that will be added by them below in response to this and other reviews.

Explore other reviews about Reynolds American

5.0
26 Jun 2025
Recommend
CEO approval
Business outlook

Pros

The Reynolds internship experience is truly unlike anything I have experienced before. The interns are guided every step of the way, but also have the opportunity to get their hands into real-world projects and assignments in the workplace. I have been treated so well by all the staff, there are countless opportunities to participate in organization events outside of office hours, the pay is great, and the gifts (yes, GIFTS) we have received as interns has been awesome. Depending on the department, some interns get a hybrid schedule where you're allowed to work from home on Thursdays and Fridays.

Cons

I can't really speak on any cons. Everything has been amazing. I would say this type of environment would require introverted people to come out of their shell as the workplace is very lively and energetic.

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Reynolds American Response
11mo
Thank you for the review. When you join Reynolds American, you join a team of remarkable people. We are proud to have a culture where people can aspire to perform at the highest level while having the resources and opportunities to support their success. We hope you continue to enjoy your internship experience with us.
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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