A once great company burning to the ground. - Senior Manager Reynolds American Employee Review

1.0
13 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Health Care 401k You get Maternity and Paternity leave

Cons

This was once an organization that inspired its employees to be the best. The company cared about us and we cared about the company. We worked hard for the organization because we trusted and valued our leadership team. We wanted this company to succeed. And we worked hard to help it be the leader in the industry. Since BAT has taken over the culture shift has changed significantly. It has been made clear this executive leadership does not care about its employees or the customers. Plans are being thrown together at all levels and shoved down to the field. There’s no time to put together a plan to present to our customers. No time to build a strategy on how to tackle initiatives in the market. This company is on the verge of imploding. As a long time employee, it’s disheartening to see this organization self destruct because the executive team doesn’t care about its people, the customers or quite frankly the Reynolds organization. There are many examples of this organization not treating its people well. I could list them, but all you have to do is scroll. And don’t be fooled by the positive reviews - they usually “encourage” interns and Global Grads to review on the exciting times with the company on social media. These aren’t a true assessment of how they treat their employees.

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Reynolds American Response
5y
We appreciate your honest review. We strive to provide our employees with an environment that each person feels heard. Hearing your feedback helps us improve our processes and make the company a better place to work.

Explore other reviews about Reynolds American

5.0
26 Jun 2025
Recommend
CEO approval
Business outlook

Pros

The Reynolds internship experience is truly unlike anything I have experienced before. The interns are guided every step of the way, but also have the opportunity to get their hands into real-world projects and assignments in the workplace. I have been treated so well by all the staff, there are countless opportunities to participate in organization events outside of office hours, the pay is great, and the gifts (yes, GIFTS) we have received as interns has been awesome. Depending on the department, some interns get a hybrid schedule where you're allowed to work from home on Thursdays and Fridays.

Cons

I can't really speak on any cons. Everything has been amazing. I would say this type of environment would require introverted people to come out of their shell as the workplace is very lively and energetic.

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Reynolds American Response
11mo
Thank you for the review. When you join Reynolds American, you join a team of remarkable people. We are proud to have a culture where people can aspire to perform at the highest level while having the resources and opportunities to support their success. We hope you continue to enjoy your internship experience with us.
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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