Decent pay but that's about it - Territory Manager Reynolds American Employee Review

1.0
22 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Decent pay but that's about it

Cons

Job used to be enjoyable however its no longer that way. The company has changed its structure and its all about numbers.

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Reynolds American Response
8mo
Thank you for your review regarding your experience as a Territory Manager. We take your feedback seriously and we will pass it on to the appropriate channels for continuous improvement. In addition, we encourage open dialogue with your line manager regarding your concerns.

Explore other reviews about Reynolds American

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, career opportunities, independent work

Cons

Too many priorities, it’s never enough.

1
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Reynolds American Response
2w
Thank you for your honest feedback. Insights like these help us continue to improve the experience for our Territory Managers and field teams.
2.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Great compensation package, some very nice, decent people, but counterbalanced by some complete lunatics

Cons

Extremely political and toxic environment, massive lack of diversity and especially now that they don't "need" to do it anymore, you can see true colors coming out. Advancement and performance is dependent on who you know. No meaningful feedback on how to improve and what actually needs to be done. A tendency to love bright shiny objects and pretty presentation decks, but no real meaningful strategy. And they do not seem to even know themselves what they want, which makes delivering at a high level very challenging. Current CEO is doing a good job I think but he has no idea of the layers of toxicity underneath. I also get a sense that current results are being propped up by people who are on the verge of retirement and will never find another job outside the industry - therefore trying to maximise the most they can out of the next few years with no view to what will happen 5 or 10 years down the road.

1
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