Not a coincidence having so many negative reviews and bad ceo's opinion - Customer Support Representative Revolut Employee Review

1.0
25 Aug 2020
Recommend
CEO approval
Business outlook

Pros

The product is definitely the best part of Revolut, but it is built by exploited employees.

Cons

Why do you think most of the reviews including the most recent ones are so negative? There is something wrong going on right? The articles published against Revolut are actually true but a company would never accept what happens inside cause it kills its reputation. I have suffered racism at this company. Take a look at the rating that employers give to companies like McKinsey or Hubspot, why can't you imitate that. Why do they love their CEO and their company, because things are well managed and employees are well compensated. People see customer service employees as if they were less important and that is not fair. The environment is toxic and there is no career path for this. This is exhausting, to be honest. There is no balance between the quality of work and life. I once spoke to my team leader who treated me in a really bad way even screaming at me and a couple of weeks later apologized by saying that she was under a lot of pressure. There are some team leaders who are super arrogant and treat other people as if they were nothing. I have experienced this. Sometimes you message them and they do not even reply to you. I have never had constructive feedback or critics but they are always destructive. Someone should encourage you to get better not to bring you down. In general terms the quality of people managing the company is poor, obviously, the main goal of Revolut is making a profit, but that does not mean that they have to destroy someone's life. Your channels of whistleblowing are a joke because no one knows the outcomes, everyone should know what happens in the company.

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Revolut Response
5y
We're sorry to hear that you're not enjoying your experience with us. Firstly, let us be clear that we do not tolerate racism within Revolut, so please do escalate this complaint to HR who will investigate this thoroughly. On a separate note, we demand a lot from our people but we never want this to have a negative impact on our employees and we try to support our colleagues. As a current employee please do raise your concerns with HR. We've also put a lot of work into our hiring and onboarding processes to ensure that every single person we hire gets our culture and is likely to happy here at Revolut. We hope that in time, we can work to improve your experience.

Explore other reviews about Revolut

5.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote! Manageable workload Lots of autonomy

Cons

Performance is too data driven. Data only works when you interpret it correctly.

2.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

+ Everyone knows Revolut - easier conversations. + Product is top tier. + Good benefits. + Good on your resume.

Cons

- Poor sales leadership - for a company so successful, very shocked at the low calibre of talent in senior sales roles. But product is so strong and they are not measured on employee retention so impossible for them to fail. - Tech stack minimal. - Large elements of favouritism.

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