Pros
- Overall smart colleagues - Open mindedness and little politics, so it's easy to get done in two weeks things that in a standard bank would take three months - Good scope for career progression if ready to take on ownership - Building an awesome product - Fair, but not excellent compensation and benefits - Good name to have on the cv
Cons
- Micromanagement from some executives - Over emphasis on the KPIs where the underlying reality ceases to exist, to the point of taking some bad business decision just to raise the KPI of few percentage points - Service teams change processes different times per quarter, yet expect other teams to comply to botched up processes. There should be an "user experience KPI" for all the service teams - Sometimes unreasonable expectations (depends a lot on the team)
