Interesting experience - Anonymous employee Revolut Employee Review

4.0
18 May 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In order to thrive at Revolut, culture fit is really important. I see a lot of negative reviews stating bad management, and in a way I think this is highly driven by an extremely direct and no-BS communication style of the senior management. The narrative is highly focused on the need for all to be super performers (aka A players) and if you fall outside of this group, you'll be fired. Now, this sounds pretty rough to most people (and that is in a way understandable) and creates an impression that the company and/or senior management does not care about people. Guess what - other/bigger companies who are better at BSing and sugar coating also do not care, but there is more 'fake empathy' going on there. So I guess this is a question of culture/personality type - do you prefer straightforwardness and blunt communication or would you rather have the same stuff delivered in a corporate sugar coated/brainwash-y way? Each person would have a different response to that :) Based on this here are the Pros: -> moves fast, things get resolved quickly -> smart colleagues, especially in some departments. A players like working with A players -> high performance culture (good for those who are competitive and want to be no.1) -> to the point above, despite that, people are also friendly and backstabbing is not so common (as it is in corporate) -> management is actually here for the win and is relentless to reach its goals (this is good monetary-wise if you stick long term and see the company IPO)

Cons

Cons: -> senior management communication style is indeed rough/immature - rephrasing things may do wonders for the morale -> unexpected spikes in workload may occur - which makes work/life balance challenging -> [pre-covid] office perks are not that amazing - you have to wait till 7 pm for Deliveroo dinner and the breakfast provided is kind of basic (only 1 sugar free cereal was available, which were the plain outs, everything else was loaded with sugar) -> lack of narrative/culture/identity of being part of something awesome - there isn't a strong identity that creates a sense of community and belonging, something you can find in big tech companies

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Revolut Response
6y
Hi there, Thanks so much for your review and your perspective, we appreciate you taking the time to let others know about your experience. We’re glad you like the directness of communication at Revolut and we agree that it should always be mature and professional. We provide management training and we’re working to ensure that our communications are clear but also motivating and inclusive. Some of the feedback you raise is really interesting and we’ll be sure to pass this on to the appropriate people. Our Learning & Development team is always looking to improve training to ensure that we get the next out of our management.

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