lock - Anonymous employee Retail Lockbox Employee Review

Friendly and knowledgeable staff; a wealth resources available.

Fast-paced; a large amount of information to absorb quickly.

I genuinely appreciated the opportunity to learn a new skill set in payment processing. The experience I gained is something I will carry forward in my career.

Unfortunately, the overall work environment left much to be desired. The facilities were poorly maintained and unclean, which made for an uncomfortable day-to-day experience. Theft was an issue that management failed to adequately address when reported. Goals and performance standards felt unreasonable and inconsistently applied, making it difficult to feel set up for success. Most concerning was experiencing retaliation from management when workplace issues were raised through the appropriate channels. The position also felt more like a temporary placement than a genuine long-term opportunity, despite not being hired as such.