1 star because I can’t put 0 - Customer Service Restaurant365 Employee Review

1.0
11 Aug 2024
Recommend
CEO approval
Business outlook

Pros

The pay was pretty nice and it was work from home.

Cons

This is single-handedly the most negative experience with an employer I have ever had. They were extraordinarily unprofessional and I spent the entirety of my time here struggling due to a lack of any sort of real training. HR made a verbal promise and never followed through with management, and accused me of lying when I went to bring it up. This leads me to warn anyone that decides to work for this train wreck of a company, make sure you have a paper trail. Their Human Resources department is not going to be organized enough to handle any pre employment requests. Management was a whole other issue. I was constantly talked down to by a manager with the patience of a toddler. I was eventually terminated due to errors caused by a severe lack of training. I had made my manager aware that she had not sufficiently trained me multiple times, but she did not seem to care and made no effort to amend this. I do not recommend working for Restaurant 365, their lack of not only professionalism, but also their lack of communication and ability to train their new hires lead me to wonder how much longer they will be around.

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Restaurant365 Response
1y
Thank you for taking the time to share your feedback. We hear your comments and are committed to making improvements.

Explore other reviews about Restaurant365

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work-life balance, good team morale.

Cons

Lots of C Suite changes and restructuring, typical stuff for a growing company

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Restaurant365 Response
3d
We appreciate you taking the time to reflect on your experience. It’s rewarding to hear the team morale and work-life balance stood out during your time at R365.
2.0
15 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Health Benefits Peers Flexible PTO

Cons

RTO Out of touch senior leadership

1
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Restaurant365 Response
3d
It's clear you care deeply about R365 and the people here. We value the insights you've shared and remain committed to creating a workplace where employees feel supported and set up for success.
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