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      Reputation

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      Do not believe the positive reviews - Client Services Reputation Employee Review

      1.0
      10 Feb 2016
      Client services
      Recommend
      CEO approval
      Business outlook

      Pros

      NONE, snacks and free lunch 3 times per week, I guess.

      Cons

      They are in the business of burying bad reviews with good ones so they are trying to flood this site with positive to bury the bad ones. This is one of the worst companies I ever worked for. None is set for success specially if you are a woman. If you are a woman, expect inappropriate comments and only woman who put up with that are still around. They have only one woman in leadership position and is because she laughs at the very inappropriate comments. The product is extremely unreliable and clients churn is extremely high. It's hard to keep clients happy when your product sucks. Internal communication does not exist and this is exposed to clients. Everyone there is unhappy, people join the company and it does not take them very long to realize what a toxic place this is. VERY, VERY few people stay more than a year. ZERO culture and values.

      avatar
      Reputation Response
      10y
      As the head of HR, and a woman, I would like to make sure it is clear both to our current and former employees - and to any potential candidates - that we do not tolerate any form of harassment or inappropriate conduct in the workplace. I have built an extremely approachable and responsive HR team, and we are always willing to step in and ensure everyone at Reputation is treated fairly and with the utmost respect in the workplace. If you feel like your concerns were not addressed properly by me or my team, I would very much like to hear about it. I hope you found a great place to land after leaving Reputation, and thanks for your feedback!

      Explore other reviews about Reputation

      5.0
      7 Nov 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      13 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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