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      Never been more excited - Anonymous employee Reputation Employee Review

      5.0
      27 Sept 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I've been with this company since 2015. I've seen a lot of changes as the enterprise SaaS business has grown, but I have to say I've never been more excited about what we're doing and our prospects. The product platform has matured and become very sophisticated, it feels like we're got serious momentum, and Joe Fuca is bringing fresh energy, motivation and ideas to the business.

      Cons

      Work norms here are highly variable -- meaning, if you're about work/life balance, you'll find it here, but if you're the type who likes to knock yourself out, you may wonder why the place has cleared out before 6. Also, whoever orders the free lunches needs to raise their standards.

      avatar
      Reputation Response
      7y
      We appreciate your feedback and are glad you having a great experience! Please do not hesitate to reach out to us directly if you have additional advice for management. Reviews like these encourage employee transparency and improvements in the workplace. Thank you!

      Explore other reviews about Reputation

      5.0
      7 Nov 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      13 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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