It's a shame - Anonymous employee Rent. Employee Review

1.0
19 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people across all departments, flexible, good benefits.

Cons

The CEO, Marc Lefar, is close-minded, disconnected, and seemingly disinterested with the industry. He refuses to listen, ignores tribal knowledge, and disregards our partners' data and the validity it has in terms of product performance. He has little respect for sales, and is combative with any feedback or suggestions that do not align with his beliefs. There is obvious favoritism at play; the dysfunctional politics going on at every level is embarrassing. There is a blind-spot as it relates to the current state of the product, and the company's response is to completely ignore it, and in turn repeat the same one-liners over and over. Just because you're saying it doesn't make it true. There is an emphasis on data and processes, but the internal data is constantly incorrect, and most processes don't align with the client experience and overall human element.

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Rent. Response
7y
Thank you for taking the time to share a review on Glassdoor. We appreciate the positive things you had to say about your coworkers and company benefits. We respect your opinion re: leadership, but respectfully disagree. Our people--including an exceptional Sales team--are our greatest resource. We remain focused on constantly improving our core products and enhancing the consumer experience.

Explore other reviews about Rent.

5.0
20 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Love having to work with great minds (that don't think alike), creating/defining processes together, and leveraging technology to drive efficiency.

Cons

Challenges in moving up in promotions.

2.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance and the Unlimited PTO policy.

Cons

There was no clear communication or much room for advancement unless you were close to someone in leadership.

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