Fresh out of 1997 - Assistant Manager Rent-A-Center Employee Review

2.0
8 Apr 2024
Recommend
CEO approval
Business outlook

Pros

This is a good job for Retail because the hours are 10am-6pm with major holidays and Sunday off.

Cons

NO ONE comes into the store everything is done either over the web and even those are slim pickings. You are forced to cold call old customers who haven't rented in years, harass them, and hope they buy something. Then you have to call on the day they are due to remind them to pay. You also need to expect to deliver and do heavy lifting because they are always needing drivers. Most of the items go to the second or third floor and half the time they do not fit. This is one of the worst jobs I've ever had but stayed so long because it's easy.

Explore other reviews about Rent-A-Center

5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and you can grow with in the company.

Cons

Long hours, weekends → poor work-life balance High stress from sales & collection pressure Inconsistent or micromanaging management Pay often feels low for workload Physically demanding (deliveries, field work) Limited growth; high turnover

2.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The benefits can be decent, there are growth opportunities, and if you’re lucky, you work with a great team.

Cons

Poor management on many levels. From a store level, extending to corporate, the “leadership” needs work on their people skills. People are only capable of handling so much, and the lack of support from upper management makes it harder to work day to day. Additionally, the goalpost is always moving. If you manage to exceed their expectations, completing those same goals will no longer be good enough. The lack of support when it comes to customer abuse is embarrassing. We’re in 2026 and we should want to support the teams that are keeping the company running. Corporate is out of touch with reality. Anyone making over 6 figures a year no longer view customers as people, but as numbers. It doesn’t matter what horrid stories you hear on a daily basis, they are expected to bend to standards that shouldn’t exist anymore.

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