CSM - Customer Service Manager (CSM) Renaissance Learning Employee Review

4.0
20 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Teamwork at REnaissance is solid.

Cons

Like every company, there are cons. I believe for the most part its a great company, but you always have a few rotten apples who like to stir up trouble with any and everyone they come in contact with.

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Renaissance Learning Response
2y
Thank you for the review, and for your 6+ years of dedicated service to Renaissance. We're happy to hear that you think the teamwork here at Renaissance is "solid" - we couldn't agree more!

Explore other reviews about Renaissance Learning

5.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible, remote first, friendly team

Cons

Has had slow growth for several years

2.0
22 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the most amazing people you’ll ever work with. Generally supportive peers. Leaders are kind and not intentionally toxic. Strong brand recognition and a variety of solutions to enable solution selling.

Cons

The culture of the organization seems to have succumbed to the broader climate surrounding politics and education. Immense pressure is placed on sales team to deliver in saturated territories with beyond unachievable quotas for some and cake quotas for others. No cost of living increases, lots of layoffs and unclear path for growth with an egregious lack of transparency from leadership about the glaring issues. NONE of this seems intentional or malicious-it just seems like a lot of behaviors caused by extreme desperation.

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